logo SilkRoad ScholarRank
Sign In Registration
UMSIDA Preprints Server, 0

The Effect of Product Quality on Costumer Satisfaction Using the Lean Six Sigma (LSS) Method and the Failure Mode Effect Analysis (FMEA) Method: Pengaruh Kualitas Produk?…

S Hidayat, W Sulistiyowati


Article Info ABSTRACT
Type Document
Publication
Year

Author / Researchers
Name : Wiwik Sulistiyowati
Study Name : Teknik Indsutri
Expertise
  • Quality management system
  • Six sigma
  • lean
  • servqual
  • balanced scorecard